Delivery and Shipping Information

General Information for all Deliveries

  • We ship all orders received before midday (GMT) on the same day.
  • Once you’ve made your purchase you’ll receive an email with details of how to track you order. If you have any further enquiries with regards to your delivery please contact our help team. You can call via the customer support line on 0800 138 0891, or complete the Contact Us page on the SIXPAD website. You can also make contact via the SIXPAD social media pages.
  • No deliveries are made on Bank Holidays.
  • To guarantee delivery, please use a daytime delivery address and provide a UK phone number on which we can contact you.
  • Once your order is placed, it is not possible to change the delivery address or to cancel your order.

Place your order in time for Christmas 2017

  • UK (standard) - 12 NOON GMT, 20th December 2017
  • UK (express delivery) - 12 NOON GMT, 21st December 2017
  • Germany, Belgium, Netherlands, Denmark and Ireland - 12 NOON GMT, 18th December 2017 (standard delivery)
  • France, Italy, Denmark and Spain - 12 NOON GMT, 15th December 2017 (standard delivery)
  • Other countries in Europe - 12 NOON GMT, 14th December 2017 (standard delivery)

Standard Delivery in UK

  • Courier Company: Hermes
  • Shipping charge: Free
  • Expected delivery time: 2 -3 working days
  • Saturday Deliveries: Yes
  • Signature on Delivery: Yes

Express Delivery in UK

  • Courier Company: DPD
  • Shipping charge: £2.50
  • Expected delivery time: Next Day (if placed before midday GMT)
  • Saturday Deliveries: No
  • Signature on Delivery: Yes

European Deliveries

  • Courier company: DPD in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, & Switzerland.
  • Shipping charge: Free
  • Expected delivery time: 3 – 8 working days
  • Saturday Deliveries: No
  • Signature on Delivery: Yes
  • Deliveries to outside the EU may be subject to Duties & VAT. (e.g. Switzerland)