You may see non-genuine and package-copied products of “SIXPAD” brand on other online shopping sites and bidding sites.
Counterfeit goods range from those which contain poor quality components to those which are dangerous to use. We have received comments from our customers who are heavily marketed with false information such as “parallel imports” or “direct imports” mentioned on the sites, which sell counterfeit or copied products illegally and do not accept any return requests.
We do not offer return, exchange or repair for copied products purchased from unauthorized online retailers. Please contact the retailer where you purchased it.